Please allow 3 - 5 business days of processing and production time for your order to ship out. 

HOW LONG IS THE SHIPPING TIME? 

Standard shipping times are around 7-10 days.

Circumstances beyond our control (pandemics, natural disasters, holidays, weather, etc) may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

We provide tracking for every order. Tracking will be available once your product is shipped.

When you receive your tracking number, if you need help tracking your order you can go to the track you order page on our website 

Once an order has been placed, your order is sent straight through to our warehouse team to get ready to be shipped therefor, unfortunately we are unable to cancel it

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at . If the address is wrong, we can correct this within 24 hours after the order is placed. Once order has shipped we are unable to make any changes to the shipping address. 

Typically, a carrier will attempt to deliver the package twice before the package is returned. 

If for some reason there is damage with your order, please contact us with:

- Your order number.

- A picture of the damaged product.

If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)